At MHLABS ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. We are committed to compliance with general privacy laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We believe in data minimization and only collect information that is necessary to provide our Services.

A. Personal Information

When you register or purchase a product, we may collect:

Identity Data: Name, username.
Contact Data: Email address.
Transaction Data: Details about payments to and from you and other details of products and services you have purchased.

B. Usage Data

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

2. How We Use Your Information

We use the information we collect or receive:

To facilitate account creation and logon process.
To send you administrative information. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (e.g., for fraud monitoring and prevention).

3. Third-Party Service Providers

We share your data with third–party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Payment Processors

We use third-party payment gateways to handle financial transactions. We do not store your credit card or payment method details on our servers. All payment data is stored and processed by these secure providers:

Paddle
Stripe
Gumroad

Their use of your personal information is governed by their respective privacy policies.

Analytics

We use analytics tools to understand how users interact with our website to improve user experience:

Google Analytics: Uses cookies to track website traffic and user behavior.
Facebook Pixel: Helps us measure the effectiveness of our advertising.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. GDPR Rights (EEA Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
The right to object to processing: You have the right to object to our processing of your personal data.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us via our contact form.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also do your part to help us. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

7. International Transfers

Our servers are located in data centers that may be outside your country of residence. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us via our website's contact form.